Learn more about our frequently asked questions.
How does the return work?
How does the return work?
You have 14 days to return your order – quickly and easily.
- Write to us with order number & reason
- Return instructions will follow by email
- Return item in original condition
- Refund within 7 days
🖤 Return costs are borne by the customer.
Are certain purchases excluded from exchange?
We cannot accept returns for certain items. These will be clearly marked before purchase.
When will I receive my order?
We strive to ship your order as quickly as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are produced both locally and internationally. We carefully select our production partners to ensure high quality and fair value.
How much does shipping cost?
Shipping costs are calculated based on your location and the items in your order. The exact shipping price is always displayed before purchase.